Privacy Policy
Effective date: 16 May 2026
This Privacy Policy explains how Datso collects and uses personal data when you visit the website, create an account, purchase a subscription, download products, use license services or open support tickets.
1. Data controller
The data controller is DATSO ANDRIY, Entrepreneur individuel, SIRET 519 598 585 00015, 16 rue de la Doller, 67000 Strasbourg, France. Contact:
2. Data collected
Datso may collect identification and account data such as name, username, email address, billing details, company details, country, tax status information where relevant, order history, subscription details, license data, download logs, support ticket content, technical logs, IP address, browser information and security events.
3. Payment data
Payments are processed by external payment providers such as Stripe. Datso receives payment status, transaction references and billing metadata needed to manage orders and subscriptions, but does not store full payment card numbers.
4. Purposes
Personal data is used to operate customer accounts, process orders, deliver downloads, manage subscriptions and licenses, provide updates and support, secure the website, prevent abuse, keep accounting records and comply with legal obligations.
5. Legal bases
Processing is based on contract performance for purchases and customer services, legal obligations for accounting and tax records, legitimate interests for security and service improvement, and consent where required for optional cookies or marketing communications.
6. Retention
Account, order, invoice and subscription records are retained as long as necessary for service operation, accounting, tax and legal obligations. Support tickets and license records may be retained to maintain service continuity, security history and customer context. Unneeded data may be deleted or anonymized.
7. Sharing
Datso may share data with service providers strictly when needed for hosting, payment processing, email delivery, security, analytics, support operations, accounting or legal compliance. Datso does not sell personal data.
8. International transfers
Some service providers may process data outside the European Economic Area. Where required, Datso relies on appropriate safeguards such as contractual protections or provider compliance frameworks.
9. Security
Datso applies reasonable technical and organizational measures to protect customer data, including access control, HTTPS, account authentication, operational logging and restricted administrative access. No online service can guarantee absolute security.
10. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection regarding your personal data. You may also withdraw consent where processing is based on consent. Requests may be sent to
11. Cookies
Cookies and similar technologies are described in the Cookie Policy. Essential cookies are required for login, security and checkout. Optional cookies are used only where applicable.
12. Children
Datso products and services are intended for professionals and website owners. The services are not directed to children.